1. Information We Collect

When you use our website, we may collect the following types of data:

• Personal Information: Name, email address, phone number, billing/shipping address.

• Payment Information: Processed securely through third-party payment gateways (we do not store your card details).

• Order Details: Products purchased, delivery preferences, invoices.

• Technical Information: IP address, browser type, device information, cookies, and usage data.

2. How We Use Your Information

We use your data to:

• Process and fulfill your orders.

• Communicate order updates, confirmations, and promotions (if subscribed).

• Improve website performance and customer experience.

• Prevent fraudulent activities and ensure secure transactions.

• Comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell or rent your data to third parties. However, we may share your information with:

• Logistics & Courier Partners (for delivery).

• Payment Gateways (for secure payments).

• IT & Security Providers (for website operations and fraud prevention).

• Legal Authorities (when required by UAE law).

4. Cookies & Tracking Technologies

• We use cookies to enhance browsing, analyze traffic, and remember user preferences.

• You can disable cookies in your browser settings, but some website features may not function properly.

5. Data Security

• We implement industry-standard security measures (SSL encryption, firewalls, secure hosting).

• While we take all reasonable precautions, no system is 100% secure against cyber threats.

6. Your Rights

Under UAE law, you have the right to:

• Access and review the personal data we hold about you.

• Request corrections to inaccurate information.

• Withdraw consent for marketing communications.

• Request deletion of your personal data (subject to legal/transactional requirements).

7. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill your orders and provide services.

• Comply with UAE legal, accounting, or regulatory requirements.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before sharing any personal information.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Email: ecommerce@dishaimpex.com
Phone: +971-4 2216 786
Address: Ameeri Building, Showroom No. 4, Deira, Dubai, UAE