1. General

• These Terms apply to all visitors, customers, and users of our website.

• By placing an order, you agree to be bound by these Terms along with our Shipping, Return & Refund, and Order Cancellation policies.

• We reserve the right to update these Terms at any time without prior notice.

2. Eligibility

• You must be at least 18 years old to make a purchase.

• By using this website, you confirm that you have the legal capacity to enter into a binding contract.

3. Products & Pricing

• All product descriptions, images, and prices are provided for reference and may change without notice.

• Prices are listed in AED (United Arab Emirates Dirham) and include VAT where applicable.

• We reserve the right to refuse or cancel any order due to pricing errors, stock unavailability, or fraudulent activity.

4. Orders & Payments

• Orders are confirmed only after full payment is received.

• We accept payments through secure online gateways and other methods listed at checkout.

• You are responsible for providing accurate billing and shipping details.

5. Shipping & Delivery

• Shipping terms are outlined in our Shipping Policy.

• Delivery times are estimates and may vary due to external factors.

• We are not liable for delays caused by courier services, customs, or unforeseen events.

6. Returns, Refunds & Cancellations

• Please review our Return & Refund Policy and Order Cancellation Policy for detailed terms.

• Refunds will be issued only as per the conditions mentioned in those policies.

7. Intellectual Property

• All content on this website, including logos, images, text, graphics, and product designs, is the property of Disha Impex Trading LLC.

• Unauthorized reproduction, distribution, or use of our content is strictly prohibited.

8. Limitation of Liability

• We are not responsible for indirect, incidental, or consequential damages arising from the use of our products or services.

• Product usage and suitability remain the sole responsibility of the customer.

9. Privacy & Data Protection

• Your personal data is handled in accordance with our Privacy Policy.

• We use secure systems to protect your information but cannot guarantee absolute security against cyber threats.

10. Governing Law

• These Terms are governed by the laws of the United Arab Emirates, specifically Federal Law No. (15) of 2020 on Consumer Protection.

• Any disputes shall be resolved in the competent courts of Dubai, UAE.

11. Contact Us

For questions regarding these Terms & Conditions, please contact:

Email: ecommerce@dishaimpex.com
Phone: +971-4 2216 786
Address: Ameeri Building, Showroom No. 4, Deira, Dubai, UAE